Accounts
Your account is readily available upon request at Reception. The following methods of payment are accepted: Visa, MasterCard and American Express. We also accept contactless payment and ApplePay.
Alarm Calls
Please contact Reception by dialling ‘0’ who will set an alarm for you.
Assistance (24-hr reception)
Reception is staffed 24 hours. From 11pm to 7am the Night Porter will cover reception to deal with any enquiries. Should you require assistance please dial ‘0’.
Bars
Our Bar is located on the ground floor at the front of the hotel, provides the widest variety of beverages.
Breakfast
Breakfast in served in the main restaurant, which is located on the ground floor close to reception. We serve from 7am to 9.30am, Monday to Saturday and 7am to 10.00am on Sunday. We also request that guests book a time slot for breakfast.
Car Parking
Our car park is situated to the rear of the hotel and can be found by using the postcode LN9 5EE
Checkout
Checkout time is 11.00am. A late checkout is available by prior arrangement, at an extra cost, by contacting our Reception team.
Church Services
Please contact Reception who will advise you on services and locations for religious worship.
Cinema
Our nearest multiplex cinema is the Kinema in the Woods, Woodhall Spa which is 7 miles from the hotel. The postcode is LN10 6QD and has its own parking.
Conference Facilities
Please enquire with our Duty Manager for details of our conferencing facilities. Our brochure is available upon request and we would be delighted to make an appointment with our Sales Manager on your behalf.
Currency Conversion
The nearest bureau de change is at Post office which is located in the Market square.
Dietary Requirements
If you have any special requirements please contact the manager on duty who will be happy to assist.
Directions
If you require directions our Reception team are happy to provide printed route maps and navigation on request.
Disabled Facilities
We have a number of ground floor rooms, as well as a lift to all floors. All bathrooms are shower over bath.
Doctor, Dentist and Chemist
Should you require medical assistance, please inform Reception or call the local Doctors’ Surgery Helpline on 01507 522477. The nearest minor injury unit is at County Hospital, High Holme Road, Louth, around 14 miles away. The nearest chemists, 01507 600100, can be found on the High Street. For more information please dial ‘0’ to speak to Reception
Emergency Services
Dial ‘999’ for the police, fire brigade or an ambulance. Please also call Reception on ‘0’ to report the incident and for further assistance.
Fire Procedures
It is imperative that guests read the Fire Notice on the back of the bedroom door and familiarise themselves with the fire evacuation procedure and fire exits
Flowers
If you wish to send flowers or have them delivered to your room, we would be happy to arrange this for you with our local florist. Please contact reception by dialling ‘0’ with your requirements and they will do their best to accommodate you.
Heating and Cooling
The heating in the room may be adjusted using the thermostat dial on the side of the radiator during the winter months. A limited number of fans are also available – please speak to reception to check availability.
Room Keys
For your personal security, we insist that guests produce keys when signing accounts in any of the Hotel’s facilities.
Leisure Facilities
Our nearest leisure facilities are located at Horncastle Pool & Fitness Suite, Coronation Walk, Horncastle LN9 6HP
Luggage Assistance
Please ask reception for help with luggage or luggage storage at any time, 24-hours a day. Luggage may be stored in the hotel up to six hours after vacating your room without charge
Maintenance
Should you find anything not in working order, please report it to Reception and we will endeavour to repair it as quickly as possible.
Newspaper
Please order with Reception by 10.00pm for delivery to your room the next morning. Night Porter Please dial ‘0’ for the Night Porter who is on duty from 11:00pm until 7:00am daily
No Smoking
Please be aware that the whole hotel, including all bedrooms, is non-smoking. The courtyard has designated areas for smoking. If guests are found to have smoked inside bedrooms, a minimum charge of £120.00 will be made to cover further cleaning and freshening of the room. Each room is fitted with a smoke detector which is very sensitive and will evacuate the whole hotel if triggered. Activation will incur further charges to the guests account.
Pets
Small dogs are allowed in some ground floor bedrooms and public areas by prior arrangement. We have limited dog friendly tables available so please speak to reception and they can reserve you one for your stay.
Postage
Postage to most destinations can be arranged via Reception. All post is sent daily.
Restaurant
There are several dining areas throughout the hotel, with the same menu available in each. Our main Eatery is located next to reception. Our main menu is served from 12 noon to 9pm, as well as our sandwich menu which is available from 11am – 6pm sandwich menu. You can also dine in our Bar between 11am-9pm.
Security
Please ensure that your bedroom windows and doors are closed when you leave the room. Doors do not self-lock . We would like to draw your attention to the Hotel Proprietors Act displayed in the Reception area and regret to inform you that the hotel cannot be held responsible for the loss or damage to any guest’s property not handed in for safekeeping.
Special Offers
We often run promotions and special deals throughout the year. Please browse our website or Facebook page for more information on how to sign up to our mailing list.
Taxi Service
Unfortunately as there are no local taxi services available in this area. If you contact reception in advance they may be able to book one for you from another surrounding area.
Telephone
Each bedroom is equipped with a direct dial telephone. Room to Room calls are free, but if you would like to make an external call, please speak to reception who will try and accommodate your needs.
Television
All of our rooms are equipped with freeview televisions.
Toiletries
A limited supply of complimentary common items are available from reception 24 hours a day, (i.e. toothpaste, comb, shaving foam, razor, etc).
Voltage
The UK uses a 240v supply with three pin plugs. Please ask Reception if you require an adapter. This usually requires a £5 deposit which is refunded when the adaptor is returned.
Weddings & Functions
At the Admiral Rodney Hotel we promise to make your special day memorable. We have a delightful choice of settings and each event is tailored to your exact requirements.
- 2 rooms & 1 Gazebo area licensed for civil ceremonies and partnerships
- Receptions from 10 to 90 seated guests
- Evening receptions for 80 – 120 guests
- Choice of wedding packages
- Varied and mouth-watering menu choices
We have 2 private dining rooms at the hotel which are available for corporate and family events. The Top Deck Suite, which can hold up to 90-120 guests. The Admiralty suite, which can hold up to 40 guests. The captain’s table, which is a fixed boardroom style, which can hold up to 8 guests.
For further details of our conference and events, facilities please ask to speak to one of our team.
