• Welcome to The Admiral Rodney Hotel - Here's what you need to know

Guest Information

Welcome

Let me take this opportunity to welcome you to The Admiral Rodney Hotel, Eatery and Coffee House. On behalf of our whole team I would like to wish you a pleasant stay. We hope you find your time with us both relaxing and enjoyable, however if there is anything we can do to make your stay more comfortable, please do not hesitate to contact any member of our team who will be delighted to assist you in any way they can.

Thank you for choosing to stay at The Admiral Rodney, Horncastle.

Hannah Melton
General Manager

My Horncastle Recommendations

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Horncastle is a market town at the entrance to the Lincolnshire

Wolds and is filled with history, impressive buildings and landscapes.

During your visit I would recommend you visit the animals at Wolds

Wildlife Park, learn about our counties RAF history at The Battle of

Britain Memorial Flight Visitor Centre, or visit the National Golf

Centre at Woodhall Spa Golf Club.

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by Hannah Melton

Ethos

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The Coaching Inn Group has a particular passion for
lovely old historic coaching inns and we have a growing
number  of these iconic buildings in our collection.
We have established a reputation for refurbishing,
revitalising and breathing life back into these lovely
inns, creating elegant, comfortable and well-priced
accommodation, tempting menus, relaxed and stylish
bars and coffee lounges where friends, families and
business people can relax and enjoy everything we
have on offer.

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Horncastle Map

Please click the sidebar icon on the left of the map to view the list of locations

Wi-Fi & Internet Access

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High speed internet access is available in all bedrooms
and public areas within the hotel. There is both wired
and wireless connections available at no extra charge.

To Connect: WiFi
Simply select the ‘Guest Login’ on your device and fill in
the information requested. Once completed you will
see a screen which confirms you are connected.

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Room Service

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Please contact the Reception by dialling ‘0’ from your
room. Our main menu is available to be served to your
room during our restaurant service times of 12pm – 9pm.
A selection of cold sandwiches are available at all other
times. After finishing your meal, please call Reception
and your tray will be collected from outside your room.

Please note an additional tray charge of £3 per order
will apply on
top of the price of the food ordered

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Laundry & Dry Cleaning

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Our team can arrange for your clothes to be laundered
or dry cleaned on request using a local service. Most items
can be returned to you within 24 hours (Monday – Friday).
For prices and more information please speak to our team.

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A – Z Directory

Accounts 

Your account is readily available upon request at Reception. The following methods of payment are accepted: Visa, MasterCard and American Express. We also accept contactless payment and ApplePay.

 

Alarm Calls

Please contact Reception by dialling ‘0’ who will set an alarm for you.

 

Assistance (24-hr reception)

Reception is staffed 24 hours. From 11pm to 7am the Night Porter will cover reception to deal with any enquiries. Should you require assistance please dial ‘0’.

 

Bars

Our Bar is located on the ground floor at the front of the hotel, provides the widest variety of beverages.

 

Breakfast

Breakfast in served in the main restaurant, which is located on the ground floor close to reception. We serve from 7am to 9am, Monday to Saturday and 7am to 10.00am on Sunday.

 

Car Parking

Our car park is situated to the rear of the hotel and can be found by using the postcode LN9 5EE

 

Checkout

Checkout time is 11.00am. A late checkout is available by prior arrangement, at an extra cost, by contacting our Reception team.

 

Church Services

Please contact Reception who will advise you on services and locations for religious worship.

 

Cinema

Our nearest multiplex cinema is the Savoy, Boston 19 miles from the hotel. The postcode is PE21 8QH  and has parking close PE21 8SU.

 

Conference Facilities

Please enquire with our Duty Manager for details of our conferencing facilities. Our brochure is available upon request and we would be delighted to make an appointment with our Sales Manager on your behalf.

 

Currency Conversion

The nearest bureau de change is at Post office which is located in the Market square.

 

Dietary Requirements

If you have any special requirements please contact the manager on duty who will be happy to assist.

 

Directions

If you require directions our Reception team are happy to provide printed route maps and navigation on request.

 

Disabled Facilities

We have a number of ground floor rooms, as well as a lift to all floors. All bathrooms are shower over bath.

 

Doctor, Dentist and Chemist

Should you require medical assistance, please inform Reception or call the local Doctors’ Surgery Helpline on 01507 522477. The nearest minor injury unit is at County Hospital, High Holme Road, Louth, around 14 miles away. The nearest chemists, 01507 600100, can be found on the High Street. For more information please dial ‘0’ to speak to Reception

 

Emergency Services

Dial ‘999’ for the police, fire brigade or an ambulance. Please also call Reception on ‘0’ to report the incident and for further assistance.

 

Fire Procedures

It is imperative that guests read the Fire Notice on the back of the bedroom door and familiarise themselves with the fire evacuation procedure and fire exits

 

Flowers

If you wish to send flowers or have them delivered to your room, we would be happy to arrange this for you with our local florist. Please contact reception by dialling ‘0’ with your requirements and they will do their best to accommodate you.

 

Heating and Cooling

The heating in the room may be adjusted using the thermostat dial on the side of the radiator during the winter months. A limited number of fans are also available – please speak to reception to check availability.

 

Key Cards / Room Keys

For your personal security, we insist that guests produce key cards when signing accounts in any of the Hotel’s facilities.

 

Leisure Facilities

Our nearest leisure facilities are located at Horncastle Pool & Fitness Suite, Coronation Walk, Horncastle LN9 6HP

 

Luggage Assistance

Please ask reception for help with luggage or luggage storage at any time, 24-hours a day. Luggage may be stored in the hotel up to six hours after vacating your room without charge

 

Maintenance

Should you find anything not in working order, please report it to Reception and we will endeavour to repair it as quickly as possible.

 

Newspaper

Please order with Reception by 10.00pm for delivery to your room the next morning. Night Porter Please dial ‘0’ for the Night Porter who is on duty from 11:00pm until 7:00am daily

 

No Smoking

Please be aware that the whole hotel, including all bedrooms, is non-smoking. The courtyard has designated areas for smoking. If guests are found to have smoked inside bedrooms, a minimum charge of £120.00 will be made to cover further cleaning and freshening of the room. Each room is fitted with a smoke detector which is very sensitive and will evacuate the whole hotel if triggered. Activation will incur further charges to the guests account.

 

Pets

Small dogs are allowed in some ground floor bedrooms and public areas by prior arrangement. Unfortunately, for the comfort of other guests, dogs (except guidedogs) are not allowed in the Eatery, where food is served all day.

 

Postage

Postage to most destinations can be arranged via Reception. All post is sent daily.

 

Restaurant

There are several dining areas throughout the hotel, with the same menu available in each. Our main Eatery is located next to reception. Our main menu is served from 12 noon to 9pm, as well as our sandwich menu which is available from 11am – 5pm sandwich menu. You can also dine in our Bar between 11am-9pm.

 

Security

Please ensure that your bedroom windows and doors are closed when you leave the room. Doors do not self-lock . We would like to draw your attention to the Hotel Proprietors Act displayed in the Reception area and regret to inform you that the hotel cannot be held responsible for the loss or damage to any guest’s property not handed in for safekeeping. Valuables should be deposited in the safe inside each wardrobe which allows private personal access via a keypad.

 

Special Offers

We often run promotions and special deals throughout the year. Please browse our website or Facebook page for more information on how to sign up to our mailing list.

 

Taxi Service

Please contact Reception who will be happy to book a taxi for you.

 

Telephone

Each bedroom is equipped with a direct dial telephone. Room to Room calls are free, but if you would like to make an external call, please speak to reception who will try and accommodate your needs.

 

Television

All of our rooms are equipped with freeview televisions.

 

Toiletries

A limited supply of complimentary common items are available from reception 24 hours a day, (i.e. toothpaste, comb, shaving foam, razor, etc).

 

Voltage

The UK uses a 240v supply with three pin plugs. Please ask Reception if you require an adapter. This usually requires a £5 deposit which is refunded when the adaptor is returned.

 

Room Service

Please contact the Reception by dialling ‘0’ from your room phone from [12-9 food, drinks till 10/11 depending on government guidelines?] or place your order for hot and cold meals, snacks and bar drinks. After finishing your meal, please call Reception and your tray will be collected from outside your room. Please note an additional tray charge of £[3.50] per order will apply on top of the price of the food/drink ordered.

 

Weddings & Functions

At the Admiral Rodney Hotel we promise to make your special day memorable. We have a delightful choice of settings and each event is tailored to your exact requirements.

  • 2 rooms & 1 Gazebo area licensed for civil ceremonies and partnerships
  • Receptions from 10 to 90 seated guests
  • Evening receptions for up to 120 guests
  • Choice of wedding packages
  • Varied and mouth-watering menu choices

We have 2 private dining rooms at the hotel which are available for corporate and family events. The Top Deck Suite, which can hold up to 90-120 guests. The Admiralty suite, which can hold up to 40 guests. The captain’s table, which is a fixed boardroom style, which can hold up to 8 guests.

For further details of our conference and events, facilities please ask to speak to one of our team.

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